精选优质文档-倾情为你奉上2016年江苏省职业院校技能大赛酒店服务賽项英语题库 客房情景应答及答题要点：1. Q：How do you respond if a guest wants to buy something nice to take back to his little girl?A：I will recommend the hotel gift shop to the guest. And if time permits, I will recommend the local market to him as well.2. Q：You come to make up room for a guest, but he tells you that he prefers it later because he is busy doing some paper work , what will you say? A：I will say: Thats all right. I will come ba
