1、1题目名称 建立业务关系基本要求 根据下述资料，以世格国际贸易公司业务员 Minghua Zhao 的名义，给加拿大 NEO 公司写一封与他们建立业务关系的信函，要求用英文书写，表达清楚、内容完整。（1 学时）相关说明 世格国际贸易公司(DESUN TRADING CO.,LTD.)成立于 1987 年，是一家拥有进出口经营权的外贸公司。公司经营范围广泛，与多家供应商有固定的业务往来，信誉良好。同时公司也极为重视新产品开发，05 年的新产品 DR 系列瓷器选用上等瓷土(First-class Porcelain)烧制，包装精美，质量上乘，非常具有竞争力。2005年 10 月 12 日公司业务员
2、 Minghua Zhao 从网上看到加拿大 NEO 公司求购瓷器(chinaware)的信息，想与他们建立业务关系。NEO 公司的具体资料如下：MR. ANDY BURNSNEO GENERAL TRADING CO., LTD#362 JALAN STREET, TORONTO, CANADATEL NO.: (+01)7708808FAX NO.: (+01)7701111E-MAIL:2Dear Mr. Andy BurnsFrom the Internet we have learned that you are in the market for chinaware, which
3、just falls within our business scope. We are now writing you in the hope of entering into business relations with you. As a leading trading company in Shanghai and backed by nearly 20 years of export experience, we have good connections with some reputable ceramics factories and sufficient supplies
4、and on-time delivery are guaranteed. To give you a general idea of our products, we enclose a complete set of leaflets showing various products being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon receipt of your specific enqui
5、ries In particular, we could like to inform you that we have a new line that may be most suitable for your requirements-DR series. They are all made of first-class porcelain, decorated with hand-painted patterns, and packed in eye-catching gift cases. Most of articles are available from stock. We ar
6、e sure you will find a ready sale for our products in Canada as have other retailers throughout Europe and USA. Please let us know if we may be of further assistance, and we are looking forward to your specific inquiry. Yours faithfully Desun Trading Co., Ltd. Minghua Zhao3题目名称 询盘基本要求根据客户来函，向对方询盘，要求
7、用英文书写，表达清楚、内容完整。（1 学时）相关说明假设你是加拿大 NEO 公司(NEO GENERAL TRADING CO.)的业务员ANDY BURNS，你公司正在大量求购瓷器(Chinaware)。一位客户从网上了解到你公司的情况并给你公司发来邮件，希望建立业务关系。请根据该邮件给你的客户回信，就客户信中提到的 DR 系列中的 DR2010, DR2202, DR2211, DR2300 and DR2401 等型号商品进行询盘并索要样品以供检验评判，写信时 attractived 间为2005 年 10 月 14 日。2、客户来函DESUN TRADING CO., LTD.29TH
8、 FLOOR KINGSTAR MANSION,623JINLIN RD., SHANGHAI, CHINATEL: (021)82588666 FAX: (021)82588999ZIP CODE: 2000024Oct 12, 2005NEO GENERAL TRADING CO.#362 JALAN STREET, TORONTO, CANADATEL NO.: (+01)7708808FAX NO.: (+01)7701111E-MAIL: dDear Mr. Andy Burns,From the Internet we have learned that you are in th
9、e market for chinaware, which just falls within our business scope. We are now writing you in the hope of entering into business relations with you.As a leading trading company in Shanghai and backed by nearly 20 years of export experience, we have good connections with some reputable ceramics facto
10、ries and sufficient supplies and on-time delivery are guaranteed.To give you a general idea of our products, we enclose a complete set of leaflets showing various products being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon re
11、ceipt of your specific enquiries.In particular, we could like to inform you that we have a new line that may be most suitable for your requirements-DR series. They are all made of first-class porcelain, decorated with hand-painted patterns, and packed in eye-catching gift cases. Most of articles are
12、 available from stock.We are sure you will find a ready sale for our products in Canada as have other retailers throughout Europe and USA.Please let us know if we may be of further assistance, and we are looking forward to your specific inquiry.Yours faithfully,Desun Trading Co., Ltd.Minghua Zhao5De
13、ar Mr.Zhao,Thank you for your letter of Oct.12,2005 and your latest catalogue.We are much impressed by your DR series,especially DR2010,DR2202,DR2211,DR2300 and DR2401.It would be appreciated if you could quote us your best price on FOB Shanghai,CFR TorontoCIF Toronto all including 5% commission.Mea
14、nwhile we would like to have some samoles of the above items for our customers to test before we could place a firm order.If teh lab tests go well,and your prices are competitive,wed cetainly be able to place a substantial order.We are looking forward to your early reply.Yours faithfully,NEO GENERAL
15、 TRADING CO., LTD. Andy Burns 6题目名称 发盘基本要求 根据客户来函和报价资料，向对方发盘，要求用英文书写，表达清楚、内容完整。（1 学时）相关说明 假设你是世格国际贸易公司(DESUN TRADING CO.,LTD.)的业务员Minghua Zhao，加拿大 NEO 公司(NEO GENERAL TRADING CO.)给你公司发来邮件，向你询盘。请根据该邮件与报价资料向你的客户发盘，写信时间为 2005 年 10 月 16 日。2、我方资料：报价资料Commodity Article NumberFOBC5 Shanghai per setCFRC5 Tor
16、onto per setCIFC5 Toronto per set20-Piece Dinnerware Set DR2010 USD17.69 USD20.12 USD20.34747-Piece Dinnerware Set DR2202 USD19.81 USD24.63 USD25.0195-Piece Dinnerware Set DR2211 USD23.09 USD30.85 USD31.2615-Piece Tea Set DR2300 USD12.30 USD15.61 USD15.8335-Piece Dinnerware and Tea SetDR2401 USD21.3
17、5 USD25.12 USD25.58注：1. 上述价格均按 20FCL 计算(DR2010：400 箱；DR2202：343 箱；DR2211：254 箱；DR2300：437 箱；DR2401：542 箱)。2. 包装如下：DR2010、DR2300 一套/纸盒，二套/箱；DR2202、DR2211、DR2401 一套/纸箱。3. 即期信用证付款。4. 证到后两个月内出运。5. 保险按 110%发票金额投保水渍险、破损破碎险和战争险。6. 有关样品已航空寄出。7. 该发盘有效期为 7 天。3、客户来函NEO GENERAL TRADING CO., LTD.#362 JALAN STREE
18、T, TORONTO, CANADA TEL: (+01)7708808 FAX: (+01)7701111E-MAIL: Oct 14, 2005DESUN TRADING CO., LTD.29TH FLOOR KINGSTAR MANSION, 623JINLIN RD., SHANGHAI, CHINATEL NO.: (021)825886668FAX NO.: (021)82588999E-MAIL: Dear Mr. Zhao,Thank you for your letter of Oct 12, 2005 and your latest catalogue.We are mu
19、ch impressed by your DR series, especially DR2010, DR2202, DR2211, DR2300 and DR2401. It would be appreciated if you could quote us your best price on FOB Shanghai, CFR Toronto & CIF Toronto all including 5% commission.Meanwhile we would like to have some samples of the above items for our customers
20、 to test before we could place a firm order.If the lab tests go well, and your prices are competitive, wed certainly be able to place a substantial order.We are looking forward to your early reply.Yours faithfully,NEO GENERAL TRADING CO., LTD.Andy Burns9Dear Mr. Andy Burns, Thank you for your inquir
21、y of Oct 14, 2005 .In compliance with your request, We are airmailing you one catalogue and quotation sheet. In order to start a concrete transaction between us, we take pleasure in making you an offer, subject to DR series being unsold, as follows:Commodity Article NumberFOBC5 Shanghai per setCFRC5
22、 Toronto per setCIFC5 Toronto per set20-Piece Dinnerware Set DR2010 USD17.69 USD20.12 USD20.3447-Piece Dinnerware Set DR2202 USD19.81 USD24.63 USD25.0195-Piece Dinnerware Set DR2211 USD23.09 USD30.85 USD31.2615-Piece Tea Set DR2300 USD12.30 USD15.61 USD15.8335-Piece Dinnerware and Tea SetDR2401 USD2
23、1.35 USD25.12 USD25.58Packing: As to DR2010、 DR2300, one set to a case, two cases to a carton. As to DR2202、DR2211 、DR2401, one set per carton. Payment: By sight L/C. Shipment: To be effected within 2 months from receipt of the relevant L/C. Insurance: For 110% invoice value covering W.P.A, Breakage
24、 & Clash Risk and War Risks. We will keep this offer valid only for 7 days. In addition, we have airmailed to you the samples you requested. If you find the above acceptable, please fax us for confirmation. Yours faithfully, Desun Trading Co., Ltd. Minghua Zhao 10题目名称 还盘基本要求 根据客户来函，向对方还盘，要求用英文书写，表达清
25、楚、内容完整。（1 学时）相关说明 假设你是加拿大 NEO 公司(NEO GENERAL TRADING CO.)的业务员ANDY BURNS，你公司正在大量求购瓷器(Chinaware)。一位客户向你发盘，请根据该邮件给他回信进行还盘，写信时间为 2005 年10 月 17 日。信中要点为：1.我方客户对你提供的样品测试结果很满意；2.报价太高，恐难接受，对各项产品分别还价为：Article No. DR2010 USD19.00 CIFC5 Toronto per setArticle No. DR2202 USD23.80 CIFC5 Toronto per setArticle No. DR2211 USD30.00 CIFC5 Toronto per setArticle No. DR2401 USD23.50 CIFC5 Toronto per set2、客户来函：DESUN TRADING CO., LTD.29TH FLOOR KINGSTAR MANSION,623JINLIN RD., SHANGHAI, CHINATEL: (021)82588666 FAX: (021)82588999ZIP CODE: 200002
