精选优质文档-倾情为你奉上Title:岗位：Guest Relation Supervisor宾客关系主任Job Code:岗位代码：RM-FO-002Reports to: 直接上级：Front Office Manager前厅经理Direct Responsible for:直接下属：GRO/Captain 宾客关系员/领班Job Summary:岗位概要：To supervise the Front Office all units activities during the shift and handle guest relations and requests. Act as Duty Manager in the absence of senior management and department heads.当班时管理前厅部各岗工作，并处理宾客关系和要求；当饭店高级管理人员和部门经理不当班时承担值班经理角色Duties & Responsibilities:任
