精选优质文档-倾情为你奉上 A letter of complaint金星中学 申义娟Teaching aims:Teaching knowledge aims:Enable students master how to write a letter of complaint.Enable students master the statement and format commonly used in complaint letters。 Enable students to actually apply what they have learned in situations。Teaching Emotion Aims:Let students know what should be done in their daily lives when their legitimate rights and interests are violated.Teaching important points:Writing skills