ServiceCultureTraining Insert Name HereDistinctly Waldorf.BrandPillars BRAND ESSENCE: Timeless luxury; uniquely reflective of the heritage of each location BRAND MISSION: To discerning travelers, Waldorf Astoria is the brand of luxury hotels and resorts that offers a unique service experience at the worlds landmark hotels BRAND ATTRIBUTES: UNPARALLED SERVICE THE WALDORF TOUCH Anticipatory to the highest degree Personalized to occasion Energetic and friendly yet unobtrusive Genuine BETTER THAN HO