精选优质文档-倾情为你奉上大学英语A5一、阅读理解Elderly people respond best to a calm and unhurried environment. This is not always easy to provide as their behavior can sometimes be irritating. If they get excited or upset then they may become more difficult to look after. Although sometimes it can be extremely difficult, it is best to be patient and not to get upset yourself. You should always encourage old people to do as much as possible for themselves but be ready to lend a helping hand when necessary.