商务英语写作 _Chapter Three Inquiries and RequestsHow to deliver Direct and Routine messages Give any good news and summarize the main points. Including the date policies begin, the percent of a discount, etc.Give details ,clarification ,background.Present any negative elements-as positively as possible.Explain any reader benefits.Use a goodwill ending: positive, personal , and forward-looking.Imaging you are working .Ask For a price list and a brochure. Ask for a sales representative to call at your