1、宝洁面试经典八大问题（附答案范例）宝洁公司在中国高校招聘采用的面试评价测试方法主要是经历背景面谈法，即根据一些既定考察方面和问题来收集应聘者所提供的事例，从而来考核该应聘者的综合素质和能力。 宝洁的面试由8个核心问题组成。宝洁公司招聘题号称由高级人力资源专家设计,无论您如实或编造回答, 都能反应您某一方面的能力。核心部分的题如下： Please provide concise examples that will help us better understand your capabilities. （1）Describe an instance where you set your sig
2、hts on a high/demanding goal and saw it through completion. （请你举一个具体的例子，说明你给自己确定了一个很高的目标，然后达到这个目标。） 问题分析：这个问题的考察应聘者制定高目标的勇气及完成高目标的执行力。关键词为：demanding goal、saw it through。 回答范例：（记住，采用“What+STAR+Key Words法则”来回答） What：Designed a show to celebrate the Anniversary of Xiamen University, and won 2nd Prize o
3、ut of 12 teams. Situation（Key Word：demanding） On the anniversary night, there was a huge celebration party, where songs, dances and dramas were played. Each school should design five shows, and our class volunteered to design one. It was a demanding goal as it was very close to the end of the term w
4、hen most students were busy preparing for final exams. Task：As a sophomore student I was in charge of my class performance, which was a drama. I had to deal with the pressure from study, my classmates disinterest in acting, and my role as the king in the drama. Actions：（Key Words： how I saw it throu
5、gh） First, as there were only 20 students in my class, I distributed at least one task to each student; either a role, or making tools or costumes. Second, since at the end of the term each member was busy with study, the rehearsal schedule should be reasonable and periodic. All team members coopera
6、ted well because of the low frequency and short duration of each rehearsal. Third, music and scenery were added into rehearsal in order to get close to the circumstances of the party. In addition, I emphasized the value of time and ordered every actor to respect other partners. Result：In the end, ou
7、r performance was very successful. Not only did I act the “king” wonderfully, but also got good marks on the final exam. （2）Summarize a situation where you took the initiative to get others on an important task or issue, and played a leading role to achieve the results you wanted. （请举例说明你在一项团队活动中如何团
8、结他人，并且起到领导者的作用，并带领团队最终获得所希望的结果。）问题分析：这个问题实质上是考察应聘者的领导能力。其关键词有： took the initiative, get others to complete, leading role。所以在描述的时候要重点描述自己如何吸引他人参与、 团结并鼓励他人、带领团队达到目标这个过程。 回答范例： What：I organized a group to sing English choir on Choir Eve, visited all the dormitories in our university and sent Christmas
9、gifts on behalf of our English Association. Situation：To broaden the students understanding of Western culture. Task：Organized a group to sing English choir on Choir Eve Action: (Key words：took the initiative another one was unnecessary. ii. The facts I made use of（Key Words: facts）: * Our dean appr
10、oved this proposal. * Our partner was willing to provide financial assistance, and our members volunteered to design the details of the plan and implement it. * A poll showed that the current English corners did not meet the students requirements and lacked uniqueness. Result：Others were convinced a
11、nd we successfully founded the English Garden. Its run once a week now, each meeting attracts over a hundred students. （5）Give an example of how you worked effectively with people to accomplish an important result. （请你举一个例子，说明在完成一项重要任务时，你是怎样和他人进行有效合作的。） 问题分析：这个问题实质考察的是应聘者的团队合作能力。关键词为：worked effectiv
12、ely with people。在回答这道问题时，建议从“我做了什么”和“别人做了什么”两个角度来描述。 回答范例： What：Our team won the 2nd Prize in the Military Songs Competition held in our university. Situation：In total 20 teams joined the competition, each team represented a class. Task：I was in charge of the project. We decided to make our teams pe
13、rformance unique in order to win a prize. Actions：（Key Words：worked effectively with people ） i. Design: I cooperated with my colleagues to plan the climax of the performance, the musical accompaniment of the songs and the whole arrangement of the narrative poem. As three members in our team were go
14、od at guitar, I encouraged them to come up with some ideas about how to use a guitar in the military songs. ii. Rehearsal: I worked together with those who were in charge of the lights, sounds and scenes to create the perfect artistic effect. iii. On stage: I reminded my fellows with gestures and ey
15、e expressions. Also, I helped a singer to cope with an emergency. Result：Our military team won the second prize in this competition. （6）Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project. （请你举一个例子，说明你的一个有创意的建议曾经对一项计划
16、的成功起到了重要的作用。） 问题分析：这个问题实质考查应聘者的创新能力。关键词为：creative idea，significantly contributed。回答这个问题应将描述重点放在你的创新意识、创新依据、有了创新的想法之后如何去实现，以及这个创新想法起到作用上。 回答范例： What：I suggested that we set the topic to be “Sell Yourself” for the annual speech contest in our school. Situation：Each year our school holds a speech conte
17、st, the topic is randomly chosen by the teachers, for example, how to protect the environment, the importance of honesty, and so on. Students are not very excited about these topics. Task：I am quite interested in participating in speech contests, but Id like them to be different, more exciting and m
18、ore useful. So I decided to offer some suggestions to our school. Actions： i. I proposed three topics: Sell Yourself; Where Ill be in 3 Years; Be Competitive. All focus on future job hunting and career development, which I believe are attractive topics to most students. ii. I surveyed other students
19、 and got the information that Sell Yourself seemed better, because it gave us a chance not only to say something, but possibly to sing and dance in addition to just speak. Result：My proposal was used in the Speech Contest, which was enjoyed by the students. Over 500 students came to watch the speech
20、 contest, double the previous audience size. And the participants said the topic gave them a good opportunity to show off and become more confident. （7）Provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities.（请你举一个具体的例子，说明你是怎样评估形势，将精力
21、集中在最重要的事情上从而获得你所期望的结果。） 问题分析：这个问题考察的是应聘者分析事情和找到问题关键点的能力。关键词为：assessed a situation, focused on the prioritie。在回答这个问题时应该将重点放在处理事情的分析过程上。 回答范例： What：I once solved the problem of lack of inventory in our store in an hour. Situation：Four stores do the promotion at the same time and our store is one of th
22、em, the largest one. The sales assistant on the previous day forgot to report that the inventory wasnt enough and I just realized it when I arrived in the morning. Task：（Key Words: my assessment of the situation，the priorities) *The four promoting stores were not very far from each other, and they o
23、pened at different times. It was possible to fetch some stock from another store and make up for it later (My assessment of the situation). *To satisfy the stocking demand of the store which had the largest number of customers （the priorities）. Actions：I reported to the manager and offered my sugges
24、tion. He accepted it. Result：Everything went all right. The inventory in our store was sufficient, and the other store was restocked later before lunchtime. （8）Provide an example of how you acquired technical skills and converted them to practical application. （请你举一个具体的例子，说明你是怎样获得一门技能并且将它用于实际工作中的。）
25、问题分析： 这个问题实质是考察应聘者的学习能力。关键词为：convert technical skills to practical application。在回答这个问题的时候，应将重点放在获得新技能的过程、方法及将其应用于实际工作的过程上。回答范例： What：I learnt how to arrange the questionnaire forms in a scientific way and use them in the survey of a new kind of milk. Situation：In the investigation of customer opinio
26、ns about the taste of a new kind of milk, I found that the questionnaire form was out of date and limited the freedom of responses. Actions： a) I consulted my boss and a good friend who works in a professional marketing research company and learnt a new way of arranging questionnaire forms. b) I designed two new forms, and my boss chose one of them. Result：With the help of the converted form, our company obtained more objective and useful information.
