1、信件1. 信件的开头：We are writing to enquire about We are writing in connection withWe are interested in and we would like to know环境：You want to know the prices of some air conditioners.We are interested in your air conditioner and we would like to know the prices of some air conditioners.You saw an adverti
2、sement in the newspaper yesterday and you want further information.We are writing in connection with the advertisement in the newspaper yesterday.You want to know if the company you are writing to organizes holidays to Africa.We are writing to inquire about the holidays to Africa that your company o
3、rganizes. 2. 回信的开头：Thank you for your letter of (date) We have received your letter of (date)asking if enquiring about enclosing concerning 环境：A company wrote to you on 23 July. They wanted to know if you sell photocopiers.Thank you for your letter of 23 July, asking if we sell photocopiers.A man wr
4、ote to you on 18 December. He wanted employment with your company. He also sent his curriculum vitae.We have received your letter of 18 December, enclosing your curriculum vitae.A company sent you a fax on 3 June. They wanted to know if you were going to the marketing conference in London.Thank you
5、for your fax of 3 June, asking if I was going to the marketing conference in London. A woman telephoned you this morning. She wanted to know if her order No. 599 had arrived. Thank you for your telephone call this morning concerning the order No. 599.3. 信件的结尾： 一般结尾：I look forward to receiving your r
6、eply/order/products/ect. Looking forward to hearing from you.如果你在信件中提供了信息：I hope that this information will help you. Please contact me if you need any further information.Please feel free to contact me if you have any further questions.Please let me know if you need any further information.4. 引入主题：
7、With reference to Further to With regard to I am writing in connection with 注：引入主题的句子可以被写在信件的开头，但 with regard to 不能用于信件的开头。环境：(how would you start a letter about each of the following?)an invoice (No. 679) for a photocopierWith reference to Invoice No. 679, we regret to tell you that the product arr
8、ived in bad condition. a meeting you had with the addressee on Jan. 16thFurther to the meeting on 16 January, I am delighted to tell you that we are now able to give you a special offer for our Peach Series computer.an advertisement in the times newspaperI am writing in connection with the advertise
9、ment in the times newspaper yesterday.an application for a post as secretary in your companyI am writing in connection with your application for a post as secretary in our company.a fax order for six computers that you received todaywith reference to your fax order for six computer, I regret to tell
10、 you that they are out of stock at present.5. 告知好、坏消息：好消息：I am pleased/delighted/happy to tell/inform/advise you that 坏消息：I regret /am sorry to tell /inform/advise you that We regret that 环境： （complete these sentences using phrases for referring and giving good or bad news.）a. _your order for some c
11、upboards, _we have had to increase the price.b. _ your application for a post as secretary, _ that we would like you to start work as soon as possible. c. _ your application for a post as secretary, _ that you were not successful.d. _ our telephone conversation this morning, _ that your car is now r
12、eady for you to collect. 6. 说明你所能做的和不能做的：We are unable to We are able to We have been forced to 环境：You cannot lower your prices. We regret that we are unable to reduce out prices.You have had to raise your prices because the government has increased the sales tax.We have been forced to raise our pri
13、ces because the government has increased the sales tax.However, you can give them a discount of 5% if their order is for more than $8,000.We are able to give you a discount of 5% if your order is more than $8,000.With regard to their second question, you cannot accept payment in Egyptian pounds but
14、you can accept US dollars or Euros. We are sorry that we are unable to accept payments in Egyptian pounds but we are able to accept US dollars or Euros.7. 说明原因：This is owing to due to a result of because of 注：owing to 通常用于不好的消息。如果想在原因中使用动词，请加上 the fact that 的从句。环境：increase prices - fall of the dolla
15、rWe have been forced to increase our prices. This is owing to the fall of the dollar.Delay the delivery of the goods - strike by airline pilotsWe have been forced to delay the delivery of the goods. This is owing to the strike by airline pilots.Increase all salaries by 10% - rise in salesWe are able
16、 to increase all salaries by 10%. This is the result of a big rise in sales.Cut all salaries by 10% - fall in salesWe have been forced to cut all salaries by 10%. This is due to the fact that there has been a fall in sales in the past ten months.Cannot deliver your new order - we have not received y
17、our payment fro the last orderWe regret that we are unable to deliver your new order immediately. This is owing to the fact that we have not received your payment for the last order.Cancel the meeting - a lot of staff have been illWe have been forced to cancel the meeting. This is because some membe
18、rs of our staff have been ill.8. 请求采取行动：Please could you We would be grateful if you could We would be appreciate it if you could as soon as possible. without delay. immediately.环境：You have seen an advertisement in the newspaper for a post as office manger. You want an application form.I would appre
19、ciate it if you could send me an application form.The photocopier in your office has broken down. You want to have it repaired, quickly.We would be grateful if you could send a repairman to fix our photocopier as soon as possible.You have moved your office and you want the post office to forward you
20、r letters to your new address.Please could you forward my letters to my new address.You want the telephone company to put another telephone in your office. You need it urgently.We would appreciate it if you could put another telephone in our office immediately.You have written to a company and you w
21、ant them to reply quickly.I would be grateful if you could give us a reply quickly.9. 抱歉：We must apologize for We apologize for We are extremely sorry for 注：以上句型后请使用动词 ing 形式。以上句型中的 for 可以换成 that，然后用从句表达。一般来说，解释产生问题的原因，然后在信的结尾处再次表达歉意。再次抱歉：Please accept our apologies once again.We hope that this has
22、not caused you any inconvenience.With apologies once again.10. 要求提供信息：Please could youWe would be grateful if you couldWe would appreciate it if you couldgive us further details about .inform us (about/if) let us know ( about/if ) We would like to know ( about/if ) 注：如果需要特别重要的信息，可以在以上句型前使用：in partic
23、ular。环境：You wrote a letter to someone and they havent replied. You want to know if they received the letter. We would be grateful if you could let us know if the letter has reached you.A businessman is going to your country. He wants you to get a visa for him. You need all the details about his pass
24、port (his nationality, date of birth, where his passport was issued, and when it expires).Please could you give details about your passport. I would like to know your nationality, date of birth, where your passport was issued and when it expires.You want to know about the same businessmans flight (f
25、light number, date and time of arrival).In particular, I would like to know your flight number, date and time of arrival.11. 轻度抱怨：Unfortunately, + 表示 something is wrong 的句子环境：A company has sent you a bill for the wrong goods.Unfortunately you sent us a bill for the wrong goods. Please could you send
26、 us a correct bill as soon as possible.Your new photocopier has broken down. You have to write to the company who sold it to you.Unfortunately our new photocopier has broken down. Please could you send a repairman to fix it for us as soon as possible.Two temporary secretaries do not speak English. Y
27、ou have to write to the agency who sent them to you.Unfortunately two temporary secretaries you recommended to us do not speak English. We would be grateful if you could recommend two more who could speak English.You keep receiving letters for someone else. You have to write to the post office.Unfortunately I keep receiving letters for someone else. Please could you make the address clear before you deliver letters every day.12. 提醒某人对某事的注意：I should like to draw your attention to (the fact that)I should like to point out that 如果你提醒的事情对方已经知道（你想表达你的生气）：I should like to remind you that
