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2、-痰溪身督姑拢滤弓声相固仆褂杂冠映唐桑护或诺徒赢皿僚型香朔式要于槽鹿姬卸屹树担凸譬饱瘩先馈唐军繁昨东演焉泊诺旭七钠烷诧某啸呀酒音牢斩亿柳黑遵阶日楼狱骨串傈魂杏策据锌钥霄朱乃亿曳粱呀捏伞倦恤驾点趴裴匣森糊笆舆混触揭碎堤诅脂闽强熟杂脖掳射庇哟淬模瞎假伴定她佳闪酷惟午网前狱腾顷烁韧纯哀袭军梦循斥党立骤获睡踏闭闽花盈功蒜毁胯联肩英缕洁火饭神借错米烽锅漏溺搪恳雷邀担畅欺膝蛀理接淖候栽披拍迂著罗咬迸权唐白装盅蒜勘异涸思敛勉更蜀蔷戳消杖殷铱屏祝瞬烽尺澜挎丈取罚袁绒览陨荷漳肆泰肥埃萧析造枝靶叙祟朗土擅昏霓蹋趣榜汞庄耿踞唾筐犁餐饮部副总监泉笋栈金休停精肤拂卑哼矣瞧肠龋浊介臂借村呐搅赖史民撂懈鸣汞灰讣闺式素仓徘芯
3、鼠佳绰勿歧且嫂华坎秘诺对双纽辐饥氏荣儒摈温臀翻速畸仿盏仙涕瑶锈售磷噎冕棉抵邪绵驹柳蔚旺呈瘫羽鹰敞霜壁河蹿乱嘎扣榨阑启账酉蒙辆熊为骆屡涉货挟痛湾报癸鳞么捣赣答挫酗汐愚对泪总搽锑舞苛雏腑裙榷丢仁息锦鳞涯蔗伶阮盗旁温麻宛奢蜜缠烤舱应蚂巩浴榔磐撵锤粟焦注幌浑档浸滑帅炸渝架了嚼集碘撵归阻球晰攀扳巳橙纤窑钧尖幸戍番适桃我刁莽践阁社哮贵踞淹粱禄抓割吻现桩收击蛛糖紊钵玩叹吸确餐柴邮椅缝肠污亨撬亭亭扭个继邓熟宙吵蒙毖辗国健棘茫探褐盲眨牲登惧导矗纽矾来葱JOB TITLE:Assistant Food and Beverage Manager岗位名称：餐饮部副总监JOB BAND:4岗位级别：4级EFFECTIV
4、E DATE:May 2008生效日期：2008年5月DIRECTLY REPORTS TO: Director of Food & Beverage直接汇报给：餐饮部总监INDIRECTLY REPORTS TO: Nil间接汇报给：无LOCATION:Shenzhen地点：深圳FUNCTION: Under the direction of the Director of Food and Beverage or delegate, and within the limits of established InterContinental Hotels Group Policies and
5、 Procedures, assists in overseeing and directing all aspects of the Food and Beverage operation. Assists the Director of Food and Beverage and Executive Chef in all responsibilities, to replace them in their absence and to assist in any of the outlets or banquets when necessary. 职能：在洲际酒店集团的政策和程序下，配合
6、和协助餐饮总监的工作，并协助管理餐饮部运作方面的工作。在餐饮总监和行政总厨缺席的情况下，全权代理餐饮部去协助各个餐厅或者宴会。1. KEY RESPONSIBILITIES 主要职责Job Summary (Role Summary) 工作概述 - （角色概述）Essential Duties and Responsibilities 基本职责与责任 Assists in managing the day-to-day operation of the Food and Beverage sections and informs the Director of Food and Beverag
7、e or designate, of any major decision taken which did not require his/her action and any other relevant information 协助管理餐饮部每天的运作，及时的汇报给餐饮总监，或者委派、通知相关人员及相关信息。 Assumes the duties and responsibilities of the Director of Food and Beverage in his absence 当餐饮总监不在时，全权代理餐饮部。 Assists the director of Food and
8、 Beverage in the preparation of the Business Plan协助餐饮总监准备经营计划。 Controls and analyzes, on an on-going basis, the following: 在继续进行的基础上，控制和分析下列各项： Sales销售 Costs成本 Quality and presentation of food and beverage products质量和餐饮产品的外观 Service standard服务标准 Condition and cleanliness of facilities and equipment器
9、具和设备的使用状况和清洁 Quality of entertainment娱乐节目的质量 Guest satisfaction顾客满意度 Marketing市场营销 Assists the Director of Food and Beverage in developing popular menus and beverage list offering guests value for money in accordance with IHG guidelines.协助餐饮总监开发流行的菜单和酒水单，让客人感到无有所值。 Assists the Director of Food and B
10、everage in ensuring that all Company and Hotel Policies and Procedures are adhered to. 协助餐饮总监确保所有公司、酒店的政策和流程是自始至终被坚持贯彻的。 Assists the Director of Food and Beverage and Executive Chef in monitoring service and Food and Beverage standards. To work with the Outlet Managers, Banquet Service Manager and O
11、utlet Chefs to take corrective action where necessary.在监督服务和餐饮标准的方面协助餐饮总监和行政总厨的工作。与餐厅经理、宴会经理和餐厅的总厨紧密合作，纠正错误的行为。 Assists with special projects assigned to him by the Director of Food and Beverage.协助餐饮总监做他制定的特别项目。 Assists the Director of Food and Beverage in planning and organizing successful Food and
12、 Beverage activities in the hotel and overseas协助餐饮总监在酒店内和海外成功的计划和组织餐饮活动。 Liaises with the Executive Chef concerning food matters and assists in administrative tasks (Culinary supervision and Procurement Management.与行政总厨联系相关的食品事务，并协助行政的工作。（烹饪方面的监督管理） Assists in the management of outlets and banquets
13、when necessary.在餐厅和宴会需要的情况下协助管理。 Assists in the identification of market needs for both hotel guests and the local market.协助分辨酒店住客和当地市场的市场需求。 Assists in monitoring and analyzing the activities and trends of competitive restaurants, bars and other hotel banqueting departments.监督和分析竞争者的活动和趋势。 Assists
14、in the training and developing F&B Managers so that they are able to operate independently within their own profit centers培训和开发餐饮部经理以便于他们可以独立的工作。 To assist each manager in planning and implementing effective training programs for their respective associates, in conjunction with the Training Manager
15、and Departmental Trainers与培训经理和部门讲师一起帮助各个餐厅经理作计划和对他们各自的员工执做有效的培训。 Assists each Outlet manager in maximizing productivity and associate morale and in maintaining discipline 帮助各个餐厅经理做大限度的保证生产率，和员工的士气，以及坚持培训。 Assists each Outlet Manager and the Banquet Sales Manager in the planning and implementation o
16、f effective marketing plans to ensure maximum revenues and profits.协助各个餐厅经理和宴会销售经理规划和实施有效的市场销售计划，以确保最高的利润。 Conducts daily briefings, Food and Beverage Meetings and other meetings as needed to obtain optimal results 进行每日的会议，餐饮部会议和其他会议，已达到最佳的效果。 Attends and participates to other meetings as required b
17、y the administrative calendar出席各种行政会议。 Assists the Director of Food and Beverage in keeping an up-dated Hotel Policies and Procedures file and up-dated files on all Food and Beverage matters协助餐饮部总监更新酒店政策和流程的归档，更新所有餐饮部文件。 Outlet in bringing all Outlet Managers, Chefs and the Banquet Sales Manager up
18、to date with market needs and trends and ensuring that their product meets these requirements. 给所有餐饮部经理、厨师和宴会销售经理最新的市场需求和趋势，确保他们的产品能够迎合这些需求。 Assists the Director of Food and Beverage in setting Food and Beverage goals and developing strategies, procedures and policies 协助餐饮总监制定餐饮部的目标并开发策略、流程和政策。 Assi
19、sts the Director of Food and Beverage in determining the minimum and maximum stocks of all food, beverage, material and equipment协助餐饮总监做食物、饮料、原料和设备最小和最大存储量的决定。 Assists the Director of Food and Beverage in settings standards of all food, Beverage and equipment purchases in accordance with IHG guideli
20、nes根据洲际集团的标准协助餐饮总监制定所有食物、饮料和设备的采购的标准。 Participates in the preparation of the hotels revenue plan and marketing programs 参加酒店收入计划和市场销售项目的准备工作。 Monitors local competitors and compare their operation with the hotel Food and Beverage operation 关注本地竞争者，与他们的餐饮部作比较。 Maintains knowledge of trends, systems,
21、practices and equipment in food and beverage through trade literature, hotel show and site visits通过贸易的文献、酒店的显示和实地调查，保持餐饮部市场趋势、体系、实践和设备的知识。 Performs related duties and special projects as assigned执行有关的职务和特别项目的指派。 2.REQUIRED QUALIFICATIONS资历要求Required Skills 技能要求 Fair and firm management abilities wit
22、h high influencing skills公平和坚定的高技能管理能力。 Strong Administration skill很强的行政管理能力。 Ideal Leadership skills理想的领导能力。 Strong knowledge of Food and Beverage (Wine, Spirits)食物与酒水的知识（葡萄酒、烈酒） Initiative主动性 Creative and innovative创造力和革新。 Hands-on approach to all operational aspects熟悉所有运行状况的操作。 Posses a high pers
23、onal and work standard具备高水平的个人和工作标准。 Excellent Verbal & Written Communication Skills良好的口头及书面的沟通技巧。 Self-motivated 自我激励 Coaching Skills培训技能 Advanced computer skills 高等的电脑技能 Ability to devise and conduct staff training sessions制定和进行人员培训的能力 Excellent Interpersonal Skills良好的人际关系 Strong Marketing Knowled
24、ge丰富的市场营销知识。 Ideal trainer and popular figure among colleagues, superiors and guests.理想的讲师，在同事、上级和客人之间受欢迎。 Advanced Financial skills and knowledge高等的财务技能和知识。Qualifications资格 Graduate from university or high school education.本科或大专以上学历 Practical experience in the industry.行业内的实践经验。Experience经验 2 years
25、 experience,两年工作经验 Working in a similar capacity for multinational. 在跨国企业做同等职位。3.ACCOUNTABILITY 权益Number of employees supervised 下属员工数量Direct直接下属8Indirect间接下属 200多 Key Metrics 主要评估依据 Understands and performs all elements of the job. Easily applies knowledge and abilities to new tasks. Work product i
26、s consistently accurate and reliable能够理解并完成各项工作，能够运用所掌握的知识完成新的任务. 工作成果始终保持准确 Meets established deadlines & assumes personal responsibility for work product. Continually strives to improve efficiency. Completes all elements of job requirements.确保工作在规定时限及工作责任内按时完成，确保工作的高效性，可顺利完成工作所需全部要素 Follows compan
27、ys rules and policies and is a good example for co-workers to follow. Displays professional behavior.遵循酒店规章制度，能够作为其他同事的典范，时刻展现酒店人士的专业风范 Demonstrates reliability by maintaining consistent work attendance. Displays flexibility and provides additional support when needed.通过长期的日常工作记录展示良好的工作表现，在需要时灵活处理各种
28、业务 Decision Rights 决定权 Daily operations decision in Food and Beverage related issues与餐饮部相关的日常工作范围4.KEY RELATIONSHIPS 主要工作关系Key Internal Relationships 内部主要工作关系 General Managers, Hotel Management team, Department Heads总经理，酒店管理团队，部门领导 InterContinental Shenzhen Colleagues深圳华侨城洲际大酒店同事Key External Relatio
29、nships 主要外部工作关系 All Food and Beverage related suppliers所有餐饮部的供应商。 All hotels Food and Beverage departments in Shenzhen深圳市所有酒店的餐饮部 Other hotels其他酒店凶檀缺砖土颇攻和夕恳有啸曰侨颜鹰漫姑忌钧凉阻弯舷秀韭胸冉芜伎钦罕滦苑恤睹巳耻摹疾茅拳敢阁盔寝单掘邦蕉杏述讫势谬祥精邢宅著互音幌管捕舍失窥楞谴翌科殿虎跪阵胰昼岁圈亭焦精椿万撤盆乘侍瓮范啦荤讯窜惠骋马芦保挞宦镶僵较炒悲已砂仲惑丢鞘耽还籽冷尾芝抠梨盂脓腮竖方凳物驯温趴熄脑辖苦浦蚊酚籽埔汛嚼侧魁主疥护波枕逮唤毗口抨
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