.外贸函电教学材料(信函实例部分)These letters or documents include those relating to trading procedures such as establishing business relations, inquiry, offer, bargaining over prices, complaints and claims, shipment matters, etc.Chapter OneEstablishing Trade RelationsSample 1Dear Mr. GordonYour firm has been recommended to us by James Oliver & Co. of Coventry, with whom we have done business for many years. We are interested in your electric heaters, particularly Model F, for use