2021 Global Consumer Trends Post-pandemic: How consumer behavior will continue to change,IN PARTNERSHIP WITH,Contents,Bruce Temkin XMP, CCXP Head of Qualtrics XM Institute,Prepare for the future, dont re-create the past,FOREWORD,In 2020, the global consumer landscape dramatically changed. Confined to our homes for long periods, hallways became gyms, dining in became the new eating out and next-day delivery became the highlight of the week, for some, this was a continuation of activities they alr