1、途乐乐自助游管理信息系统设计与开发Ixxx 学 院毕业设计(论文)说明书题 目： 途乐乐自助游管理信息系统设计与开发 作 者： 学 号： 系 (院) ： 计算机科学系 专业班级 ： 计算机科学与技术 指导者： 实验师 (姓 名) (专业技术职务 )评阅者： (姓 名) (专业技术职务)2012 年 4 月 xxx途乐乐自助游管理信息系统设计与开发II摘 要随着信息化建设的发展，旅游业与国际市场接轨已成为大势所趋，旅游业要迎接这场挑战，就必须提高整体竞争能力，变革城市旅游的宣传模式，提高管理水平。实施信息化建设无疑是实现这一目的的必由之路和明智之举。目前，我国旅游业信息化管理的进程缓慢，跟国外的
2、城市相比管理依然落后。在激烈的旅游业竞争中，如何能把握机会，保持自己的优势，立于不败之地呢？这就需要提供最好的服务，提供最完善的设施和最先进的管理。在信息时代，更重要的是还必须要有一个完善的信息宣传系统，便于方便客人以及更好地宣传城市。特别是近年来计算机和网络技术和应用在我国突飞猛进的发展，越来越多的行业都涉足到这个新兴的领域，而城市宣传由于自身应该和游客及时快捷紧密联系的特点，更应该乘着这股春风打开城市管理新的一页，更为城市管理与国际接轨以及城市的长足发展打下良好的软件基础。途乐乐自助游管理信息系统设计与开发，它可以借用计算机信息化的优势，方便快捷的实现游客和管理者的交户，方便管理者在第一时
3、间了解游客的需求，及时做好应对措施，从而可以使旅游风景区在竞争日益激烈的城市服务行业中取得优势！面对激烈的市场竞争和纷繁复杂的业务需求，现代旅游业的宣传必须通过城市网络宣传系统的帮助，来完成日常管理，特殊服务等各项业务。引入城市网络宣传系统，对旅游风景区的旅游业务进行科学化、现代化的宣传，是提高城市旅游形象、档次和服务水准的有力表现方式。为城市旅游强化内部管理、提高服务质量，减少工作中的差错，防止跑单漏单提供了可靠的技术手段和技术保障.信息宣传无疑是城市旅游的最主要的信息传递途径，将成为宝贵的途径引起人们广泛的关注。如何向外界进行宣传信息呢？在信息高度发达的今天,城途乐乐自助游管理信息系统设计
4、与开发III市业务涉及的各个工作环节已不再仅仅是传统的住宿,饮食业务,而是一个更为广泛的服务性行业.从客户的营销即客人的旅游登记直到最后的返程结帐,整个过程应该能够体现以旅客为中心,提供优质,方便的服务,给旅客一种至上的感觉,提高城市的宣传水平,在最短的时间内完成城市的形象树立，.旅游业的激烈竟争要争取客源,提高城市知名度。尤其是在数据保存,数据交换等方面快速可靠，如何把旅游业从业人员从繁重的工作中解脱出来呢？因此开发了途乐乐自助游管理信息系统设计与开发，而该系统是运用 SQL SERVER 2005 数据库系统和 JSP 程序语言开发实现的， 途乐乐自助游管理信息系统设计与开发包括了用户登录
5、、系统管理、数据维护、前台操作等四大模块，具有操作简单、界面友善、灵活性好、系统安全性高、运行稳定等特点，是城市旅游管理者的理想选择。科学技术日新月异的进步，让人类生活发生了巨大的变化，计算机网络技术的飞速发展，使各行各业在计算机网络技术应用方面得到了广泛的普及和使用。信息化时代的到来成为不可抗拒的潮流，人类文明正在进入一个崭新的时代。因此，途乐乐自助游管理信息系统设计与开发也以方便、快捷、费用低的优点正慢慢地进入人们的生活，将传统的城市旅游宣传方式彻底的解脱出来，提高效率，减轻工人人员以往繁忙的工作，提高宣传效果，使工作人员可以花更多的时间在选择如何提高服务质量上。从而使旅游从业人员有更多时
6、间来获取信息、了解信息、掌握信息。根据旅游业的实际情况和旅游业的常规运作方式，途乐乐自助游管理信息系统设计与开发标准版包含前台，后台等系统，通过强大的网络环境支持，实现城市各旅游景点的全方位统一宣传，实时宣传详尽的城市旅游信息，提供准确的旅游分析，实现有效的效果控制。同时提供强大的接口功能，可灵活的配合当地的特殊环境要求，塑造城市旅游的个性化特色，最终使得城市达到宣传与利润的双重增益。途乐乐自助游管理信息系统设计与开发IV随着旅游业规模的不断扩大，宣传这些庞大的体系信息非常困难的，因为旅游的人员情况是随时改变的，因此必需对城市旅游信息进行动态的实时宣传，而这对于一个宣传人员来说是一件比较复杂的
7、事情，存储，查询，咨询业务都是宣传系统必不可少的工作内容。为了能让宣传人员从繁重的工作中解脱出来，使宣传人员在使用一个系统以后能极其容易地对所有旅游资源进行宣传，并且准确无误，轻松自如。因此开发一个途乐乐自助游管理信息系统设计与开发是当务之急，也是本论文选题的重要意义和研究宗旨。由于时间仓促和本人水平有限，不当之处在所难免，请各位老师批评指正。关键字:信息宣传,JSP,SQL2005,数据库,计算机网络应用AbstractAs the information of the development, hotel services and standards of the internationa
8、l market has become the trend of the times. The hotel industry to meet this challenge, we will have to improve overall competitiveness, reform the hotel management, enhance the management level. Implementation of information technology is to achieve this purpose and the only way to a wise move. At p
9、resent, Chinas hotel services in the 途乐乐自助游管理信息系统设计与开发Vinformation management process has been slow, with foreign hotel management is still backward compared. The fierce competition in the hotel industry, how to seize the opportunity to maintain their advantage invincible? This makes it necessary to
10、 provide the best service to provide the best possible facilities and the most advanced technology. In the information age, is more important is also in need of a comprehensive management information system, Guests facilitate convenience and better management of the hotel. In particular, in recent y
11、ears the computer in our rapid development, more and more industries are involved in this emerging field. and the hotel management because their customers should quickly and closely linked to the characteristics More should be riding this spring to open a new hotel management one. more hotel managem
12、ent with international practices and the rapid development of the hotel has laid a good foundation for software. The sky spring hotel management system, it can borrow the computer information superiority, convenient and quick realization of the customers and managers pay households, Managers at the
13、first convenient time to understand the needs of customers in a timely manner of response measures, so that they could operate in an increasingly competitive hotel services industry to gain an edge!Faced with the fierce market competition and the complex business needs, modern hotel industry must be
14、 managed through the hotel computer management system help to complete the day-to-day management, special services, and other business. Introduction of the hotel computer management system for day-to-day operations of the guesthouse for scientific and modern management. Hotels improve image quality
15、and standard of service the powerful means of expression. Hotels to strengthen internal management, improve service quality and reduce errors in the work, prevent leakage single run only to provide a reliable technical means and technical supportInformation management of the hotel is undoubtedly the
16、 most important resources, it will become a valuable resource aroused widespread concern. How to provide access to information managers In highly developed today, the hotel business involved in every JSPect of our work is no longer just the traditional accommodation, clearing business, but a more ex
17、tensive service industries. from the customer marketing is registered guests stay until the final checkout billing, The whole process should be able to realize the guests of the center to provide fast, convenient service To the guests a feeling of supremacy, improve hotel management level, in the 途乐
18、乐自助游管理信息系统设计与开发VIshortest period of time hotel business regulating the operation of gas. The hotel industry to the fierce contest for customers, raise the full rate hotels. To the manager to formulate the right marketing strategy for the reliable basis, especially in the preservation of data, data e
19、xchange, etc. rapid and reliable. How the sky spring hotel managers from their heavy work to extricate themselves?Therefore, the development of the sky spring hotel management system, The system is to use SQL SERVER 2005 database system and Visual C #. NET procedure Development and implementation of
20、 the language. “the sky spring hotel management system“Including user login, system management, data maintenance, and operation of the futureOperation of the four modules Is a simple, friendly interface, good flexibility, the system safe and stable operation, and other features, the hotel manager is
21、 the ideal choice. Information of the arrival of the era become an irresistible trend and the civilization of mankind is entering a new era. Therefore, the sky spring hotel management system is also a convenient, fast, low-cost advantages are slowly entering the life of its people, traditional hotel
22、 management methods to extricate themselves thoroughly, improve efficiency, reduce workers the previous peak, reduce the probability of error, so that the staff can spend more time in choosing how to improve the quality of services. So that the management has more time to obtain information, the use
23、 of information, access to informationAccording to the sky spring hotel of the actual situation and the hotel conventional mode of operation, hotel management system standard version includes prospects background, etc., through the strong support of the network environment, the realization of variou
24、s functional departments of the hotels comprehensive unified management, Real-time access to detailed information hotel operators to provide an accurate analysis of the operation, effective cost control, completed deployment of personnel optimization. It also provides a powerful interface function c
25、an be flexible with the hotel special environmental requirements, create a personalized hotel characteristics, ultimately make the hotel management and profit reached double Gain.With of the sky spring hotel business volume expansion, management of these huge system is very difficult. This is becaus
26、e hotel, the situation is always changing, it is necessary for hotel developments in the management, 途乐乐自助游管理信息系统设计与开发VIIThis for a management staff is a relatively complicated issue, storage, query, Aggregate performance as a manager provide a reliable basis for decision-making is essential to the
27、business.In order to allow administrators from the laborious task of extricating themselves. enable administrators in the use of a software is very easy to be able to right all the rooms, guests management, and accuracy. English. Therefore the development of a the skey spring hotel management system
28、 software is a priority, as well as topics of this paper significance and research purposes.the sky spring hotel management system data maintenance the sky spring all part of the management system the most important part, data maintenance system will be similar customer management, link management R
29、ooms, and data maintenance system for processing the data of many types, large quantities, fine and frequent, and thus need system should have a better defense testing the wrong function, The whole process to the customers feel the enjoyment of a warm, improve hotel management level, simplification
30、of the complex operation, in the most reasonable within the shortest possible time to complete the hotel business standardizing operations, in order to enable customers to comfort, thereby increasing On Repeat Customers. According to the operating system and high-quality information feedback, effici
31、ent management system for the circulation of all functional departments.Because time is so short and I is limited, and inappropriate about inevitable, teachers criticized correction（英文翻译有出入，请自行校对）Keyword:new ,search,delete,clear, Clearing目 录摘 要 .IIAbstract.IV第一章 绪 言 .31.1 研究课题的背景 .31.2 途乐乐自助游管理信息系统发
32、的目的和意义 .4第二章 系统设计方案的研究 .42.1 系统开发的初步调查 .42.2 系统可行性研究分析 .5第三章 途乐乐自助游管理信息系统概要设计 .73.1 原型法 .73.2 系统管理数据流图 .83.2.1 详细设计 .83.2.2 系统工作流程图 .83.2.2.1 登录模块流程图 .93.2.2.2 查询功能工作流程图 .123.2.2.3 删除功能工作流程图 .133.2.2.4 系统维护模块流程图 .143.3 系统结构图 .15第四章 数据库设计和结构创建 .164.1 数据库设计过程 .164.1.1 数据库需求分析 .164.1.2 数据库概念结构设计 E-R 图
33、.174.1.3 数据库逻辑结构设计 .194.2 数据库结构的创建 .19第五章 途乐乐自助游管理信息系统的实现 .265.1 模块化的开发环境的简介 .265.2 数据库的连接 .265.3 功能的实现 .27途乐乐自助游管理信息系统设计与开发II5.3.1系统首页： .275.3.2 景点介绍模块 .325.3.3 站内新闻模块 .345.3.4 用户注册模块 .355.3.5 自驾游模块 .375.3.6 在线留言模块 .385.4 系统后台操作 .405.4.1 系统后台登陆界面 .415.4.2 系统后台主操作界面 .435.4.3 注册会员管理界面 .475.4.4 景点信息管理
34、界面 .515.4.5 站内新闻管理界面 .535.4.6 酒店信息管理界面 .545.4.7 留言板管理界面 .57第六章 物理设计 .58设计原理 .58系统的设计方案 .58存取方法 .59第七章系统详细配置方法 .59总结 .60致 谢 .61参考文献 .62途乐乐自助游管理信息系统设计与开发3第一章 绪 言1.1 研究课题的背景自助旅游是一种时尚的旅游方式,即以“张扬个性、亲近自然、放松身心”为目标,完全自主地选择和安排旅游活动,且没有全程导游陪同的一种旅游方式。自助旅游最大的优点是游客的自主性强,可以随心所欲去选择自己的路线、时间和地方,也可以自主地支配自己的开支,是较为成熟的旅游
35、者所乐意采取的旅游方式。自助旅游将得到更充分的发展。自助旅游的规模将有较大增长，成为主流的旅游方式，在旅游市场中所占比重增大。自助旅游成为重要的旅游趋势，无论老少，希望享受自由、轻松、有特色旅游的人都会加入自助旅游的行列。而且针对自助旅游者的配套设施和中介服务将有极大发展。旅游网站在内容和构架上将有较大调整，旅游信息将更加方便实用，票务、酒店预订及其他旅游电子商务业务将取得突破性进展，出现新的合作方式和商业模式。针对自助旅游的配套设施的完善和中介服务的加强，同时由于自助旅游在中国还属于新兴经济现象，存在着巨大的发展潜力和无限商机，与之相关的产业服务将会越来越繁荣和完善。社会的发展和人民生活水平
36、的提高，中国旅游业已经越来越大众化。当前，旅游者的消费需求越来越个性化、多样化，旅游福州远行者信息技术有限公司也需要越来越多地一站式提供综合化的旅游产品，这些都必须有强大的信息咨询服务平台和信息传输网络来支撑。目前旅游信息系统的研究正朝着集成化、智能化、开放式和网络化方向发展。但与发达国家比较，我国旅游管理信息系统的建设步伐滞后于旅游业整体发展的需要，主要存在以下问题:大部分旅游管理信息系统为封闭式系统，不同系统无法进行信息共享、信息交换，数据的利用率极低;开发旅游管理信息系统时，往往忽略了空间信息的挖掘，从而不能提供给旅游者直观的空间位置信息;系统提供的内容格式大多为静态的、文本加图片形式的，缺乏个性化服务。随着旅游业散客市场的日渐成熟，同时计算机网络的发展和社会信息化程
