1、1Effective Business Communication requires effective practicesThe topic of this essay is that effective business communication requires effective practices. This essay will focus on communication practices that can assist an organization in reaching its strategic goals and objectives. This article w
2、ill present this topic by analyzing the communication theory, writing process and business writing style, team building and interpersonal communication, negotiation and persuasion techniques and intercultural communication. Good communication is vital for the success of business. Communication is no
3、t only the action of people talking, listening, feeling writing or reacting to each other, but also the transmission and reception of ideas, feelings, and attitudes-verbally or nonverbally-which produce a response. The forms of communication can include letters, telephone calls, e-mail, television,
4、radio or a conversation face to face. When doing business, all these communication theory are necessary and effective to help to express people easily. As more people 2obtained the ability to read and write and letters became more available. Writing took a less practical role when doing business. An
5、d many people began to write for their business. Such deeds of writing help others to use their imaginations and express their thoughts when inconvenient to speak them. Only through trial and error or, simply put, “practice”, could customers and suppliers express themselves or share universal themes
6、 of concern to humankind. When written, words leave behind a record of what was said. This is vital to modern-day society. For instance, almost all documentation is vital to our judicial systems and medical fields. The ability for each person to clearly “write” what needs to be included on a chart g
7、ives an informative report to go by in the event the business partner is not present. The writing steps are summed up to three steps: planning, drafting and editing. The first few paragraphs of an article are important to the rest of the text. Here you either win or lose your reader. The summary or
8、synopsis is the major element. It contains the seed of the whole work, including the conclusions and recommendations. It is vital for the reader and also ensures concentration on the main structure by the writer. Writing well requires an understanding of the breakdown of the 3technical skills into s
9、pecific order, such as placement, arrangement, correct style, tone, punctuation and good spelling, as well as an understanding of the person for whom the communication is composed. Editing includes checking words, grammar and syntax, and the basic format. A dictionary and a thesaurus are vital tools
10、 for any writer. Grammatical correctness will vary from one piece of writing to another as your purpose in writing changes. A correct format can make a good impression on the readers, which is a very effective tool of business communication. Business use formal e-mail to advertise their services. Su
11、ch formal e-mail requires specific detail to attract potential clients. Bad grammar and misused words make an e-mail message hard to understand and leave the impression that the company is incompetent. Such messages generally find a quick route to the recycling bin. So a person must consider the rea
12、derin this case it could literally mean almost anyonebefore sending an e-mail message. Again, the ability to write well comes into play when communication to others. In business, methods of communication include letters, emails and memorandums. It is important that these methods are used correctly t
13、o ensure the accurate communication of the message while maintaining professional practices. 4Team building and interpersonal communication are very effective in business communication. Organizations need to produce timely, high-quality output at a reasonable cost. They must develop new approaches a
14、nd skills in order to survive and grow in an environment of intense competition and pressure on resources. All are expected to maximize the benefits for clients while minimizing the cost of delivering the service. This applies equally to profit-making and not-for-profit enterprises. To do this, an o
15、rganization has to be able to gather and manage complex data, analyze problems, plan effectively, implement plans, and evaluate outcomes. The key to success in this environment is people working in teams and sharing ideas, energy and resources. The advantages of the team building include increasing
16、information and knowledge, diversity of views, acceptance of a solution and high performance level. Interpersonal communication is defined as the exchange of messages between persons for the purpose of constructing common meanings. Interpersonal communication is the central process of any organizati
17、on. Without this process it is impossible for any collection of human beings to be organized. Because organizations are networks of interdependent relationships, interpersonal communication relationships are a 5primary source of information about the existence and development of organizations. Furth
18、ermore, this form of communication plays an important role and has useful functions in management of organizations. Corporate communication involves much more than just motivating employees and dispensing good PR. It represents a tool to be leveraged and a process to be mastered. The Power of Commun
19、ication shows managers and executives how to communicate effectively with fellow employees from the mailroom to the boardroom, and even between organizations and across industries. Fully accessible and refreshingly nonacademic, it creates an easy-to-follow map of the world of corporate communication
20、, with workplace-tested approaches for addressing common challenges. Most managers today recognize the need to develop staffs speaking and writing skills and their ability to communicate effectively in groups. But for those who aspire to the top ranks of leadership, understanding how to craft their
21、organizations voice and image to get buy-in from key constituencies matters at least as much. Successfully negotiating with others in a wide range of situations is extremely important in business. Developing an understanding of the process and practicing the skills required 6for each stage of negoti
22、ation will enable you to negotiate more effectively with others. Negotiation skills can be applied in a wide range of personal and workplace situations to help you and other parties agree on the best outcomes. The best outcome is one that is accepted by the parties as meeting their needs and achievi
23、ng the criteria for an effective solution. The negotiation can be transferred into a contractual phase. The key word here is agreement. Customer and supplier come to an agreement concerning the business transaction. The contract is a mutual communicative action expressing the mutual commitments made
24、; i.e. commitments for future actions. This involves a delivery promise of the supplier. The order of the customer also includes an obligation of future payment. Negotiation and persuasion need interaction, which means that the two parties act towards each other to reach a win-win situation. It emph
25、asizes that the two parties are actively engaged in business interaction. They both perform actions directed towards the other party to get their own benefit. Negotiation and persuasion techniques are the necessity in promoting effective business communication. In todays global market chances are go
26、od that most of what youve worn, driven, operated or eaten was designed, 7manufactured and distributed by firms that are transnational in character, organization and culture. As the pace of globalization and contact with other cultures increases so does the probability that one language will not ser
27、ve all of your needs. Communication is the process of using signs and symbols which elicit meanings in another person or persons. It has occurred when one person assigns meaning to a verbal or nonverbal act of another. The symbolic act may be directly sensed when the persons are physically together;
28、 or it may be conveyed between persons by some interposed mechanism or person. Considering the intercultural communication, there must be some difference in different regions when doing business. For example, gesture is considered to be a very important tool when communicating with others but differ
29、ent cultures has different customs. In Brazil, the “OK” gesture which others usually use is extremely rude. So when doing business communication, do not to show them this one. According to the example, it gives ideas that understanding intercultural communication is important to support business suc
30、cess. This essay has shown you what communication theory is, the importance of the writing process and business writing style, team building and personal communication, negotiation and 8persuasion techniques and intercultural commutation when doing effective business. If some one wants to do busines
31、s effectively, its better to keep these strategies in mind and practice more. (1365Words) Reference: Keely J, the Importance of writing, viewed on December 10th, 2010 http:/www.roanestate.edu/owl/Importance.html Paul A. Argenti, Janis Forman, 2002, The power of corporate communication, printed in th
32、e United State of America, viewed on December 10th, 2010 Stockholm, 1998, The six Phases of Business processes, viewed on December 11th, 2010 Smith L, 2005, Effective Internal Communication, published in Grea Britain and the United States by Kogan, viewed on December 11th, 2010 http:/.hk/books?id Makayama M, 2003, Intercultural communication in contexts, viewed on December 11th, 2010 http:/www.lavoisier.fr/notice/frBWO6RXRA3RWLOO.html Ronald Scollon Suzanne B.K.Scollon, 1995, intercultural communication, published by Blackwell Ltd, viewed on December 11th, 2010 9
