1、Unit ThreeEnquiries商务英语写作商务英语写作 Unit Three EnquiriesTo learn basic knowledge of enquiry.To learn useful terms and expressions for making enquiries.To practice writing letters of enquiry.ObjectivesAn inquiry is a request for information. In the international business the importer may send an inquiry
2、to an exporter, inviting a quotation and or an offer for the goods he wishes to buy or simply asking for some general information about these goods. Definition of an inquiry:Introduction Useful InformationIntroduction In a General Inquiry (一般询价 ), the importer may ask only for catalogues, price list
3、s, samples, sample books, or quotations, etc., in order to get a general idea of the business scope of the exporter.In a Specific Inquiry(具体询价 ), the importer points out what products he needs and asks for a quotation or an offer for this item. Generally speaking, inquiries fall into two categories:
4、 a General Inquiry and a Specific Inquiry.Useful InformationIntroduction 1. State the source of the information and make a self-introduction at the beginning of the letter. 2. State the purpose of writing the letter. For example, the writer may explain to the recipient what he wants, give a descript
5、ion or specification of the goods he requires or express his willingness to enter into business relations with the recipient, etc.3. End the letter by expressing the expectation for an early reply.The following structure may be referred to in writing an inquiry:Useful Informationthe name of goodsqua
6、lityquantity terms of priceterms of payment time of shipment packing methods, etc. If possible, tell the reader where you learnt of his company or its products.Generally an enquiry includes many parts:Useful InformationGeneral enquiry In which the buyer hopes to get the general information about the
7、 goods he wants to buy from the seller.商务英语写作商务英语写作 Unit Three EnquiriesUseful InformationKinds of enquiry(1)商务英语写作商务英语写作 Unit Three EnquiriesSample 1Dear Sir/Madam,Thank you very much for your letter of December 12th from which we know that you are exporting Electric Products. We have an enquiry he
8、re for your products and their packing in detail as soon as possible for our reference. We would also like to have your price list.We will really appreciate it if you quote us your most favorable terms. Yours faithfully,A General EnquiryUseful InformationKinds of enquiry(1)商务英语写作商务英语写作 Unit Three En
9、quiriesSpecific inquiryIn which the buyer hopes that the seller can quote prices for specific commodities.Useful InformationKinds of enquiry(2)Sample 2Dear Sir/Madam, Thank you for your fax of August 8, 2005 from which we learn that you are an exporter of medicine. Please quote the lowest prices on CIF Rotterdam for the following:1. 2 MT Vitamin E 50%2. 4 MT Vitamin B complex Packing: 25KGS/BAGTerms of payment: By Irrevocable L/C at sightTime of Shipment: September 20th, 2005Your prompt reply will be appreciated.Yours faithfully,Specific EnquiryUseful InformationKinds of enquiry(2)
