1-1Chapter 1 Introduction toSupply Chain Management供应链管理介绍1-2What Is a Supply Chain?什么是供应链？Flow of products and services from ：产品和服务流程:l Raw materials manufacturers 原料厂家l Intermediate products manufacturers 中间产品制造商l End product manufacturers 终端产品制造商l Wholesalers 批发商 and distributors 分销商 andl Retailers 零售商 Connected by transportation and storage activities 把运输和储存连接在一起 Integrated through information, planning, and integration activities 通过信息，规划和整合活动结合起来 Cost and service levels 成本和服务水平1-31.1 What I
