酒店面试英语.doc

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1、一、问题1、 能用英语自我介绍吗?Could you introduce yourself in English?2、 您是如何培训本部门员工的?How do you train the staff of your department?3、 如果酒店正式录取您,您上班第一件事是做什么?If you are employ by the hotel , what will you do firstly?4、 请画出西餐 banquet流程图。Please illustrate the procedure of western restaurant banquet。5、 您如何理解服务行业的“服务

2、意识”?How do you comprehend the “service consciousness” of service trade?6、 您是如何理解职业道德的?How do you perceive the morality of career?7、 请举例您在工作中遇到的几件困难,而您是如何克服的?Could you list some difficulties during your work? And how did you conquer them?8、 您对您以前的直属领导有何看法?How do you like your senior leader who led yo

3、u directly before?9、 您的人生观是什么?What is your philosophy?10、 您对自己未来五个的计划是什么?What are the five plans for yourself in the future?11、 您都用业余时间学习些什么?What are you studying in your spare time?12、 你的期望待遇是什么?What kind of treatment do you expect?13、 请介绍你的家庭。Would you mind introducing your family?14、 请你用英文介绍目前服务的

4、公司。Could you introduce the company which you are serving in English?15、 如果我酒店雇用你,你觉得可以为部门带来什么样的贡献?What could you make a contribution to our hotel if you are employed by our hotel?16、 你开始投入找工作的时间有多久了?How long have you been looking for the job?17、 你是怎么知道我们招聘这个职位的呢?How do you know the message that we h

5、ave this vacancy?18、 除了工资,还有什么福利最吸引你?Besides the salary, what welfare attract you mostly?19、 你参加过什么业余活动?What amateur activities have you ever taken part in ?二、对话Why should I hire you?I feel that my qualifications match your job description. I have a proven track record in resolving problems, multita

6、sking, and dealing with customers, as you can see from my resume.What can you offer this company?In addition to the skills and experience we discussed, Im an extremely hard worker, Im very thorough and methodical, I get along great with people, and Im a quick learner.Can you tell me some of your str

7、engths and weaknesses?Im loyal, honest, I manage my time effectively, I always follow through on my work, and I have great computer skills. Umm, I cant really say I have any major weakness that affects my performance at work. I believe in continual learning and on-the-job training so that I can perf

8、orm even better. Sometimes, I think Im too hard-working, but I really love my work.How do you rate yourself as a professional?With my strong academic background, I am capable and competent.What do you think you are worth to us?I feel I can make some positive contributions to your company in the futu

9、re.1. What is important to you in a job?Mention specific rewards other than a paycheck for example, challenge, the feeling of accomplishment, and knowing that you have made a contribution.2. Why do you want to work for this organization?Cite its reputation, the opportunities it offers, and the worki

10、ng conditions. Stress that you want to work for this organization, not just any organization.3. Why should we employ you?Point to your academic preparation, job skills, and enthusiasm of working for the firm. Mention your performance in school or previous employment as evidence of your ability to le

11、arn and to become productive quickly. If the job involves management responsibilities, refer to past activities as proof of your ability to get along with others and to work as part of a team. 4. If we hire you, how long will you stay with us?Answer by saying along these lines: “As long as my positi

12、on here allows me to learn and to advance at a pace with my abilities.“5. Can we offer you a career path?Reply: “I believe you could, once I know the normal progression within the organization. Can you tell me?“ The answer may be revealing.6. What are your greatest strengths?Give a response like one

13、 of the following: “I can see what needs to be done and do it“, “I/m wiling to make decisions“, “I work well with others,“ “I can organize my time efficiently.“7. What are you greatest weakness?Identify one or two, such as the following:“ I tend to drive myself toohard“, “ I expect others to perform

14、 beyond their capacities“, “ I like to see a job done quickly, and I/m critical if it isn/t.“ Note these weaknesses could also be regarded as desirable qualities. The trick with this question is to describe a weakness so that it could also be considered a virtue.8. What didn/t you like of previous j

15、obs you/ve held?Discuss the things you didn/t like, but avoid making slighting reference to any of your former employers.9. How do you spend your leisure time?Mention a cross section of interests-active and quiet, social and solitary rather just one.10. Are there any weaknesses in your education or

16、experience?Take stock of your weaknesses before the interview. Practice discussing them in a positive light. You/ll find that they are minor when discussed along with all the positive things you have to offer.11. Where do you want to be five years from now?Saying that you/d like to be president is u

17、nrealistic, yet few employers want people who are content to sit still. You might say, “in five years, I/d like to have my boss/s job. “ If you can/t qualify for your boss/s job by then, you may not be the fright candidate.12. What are your salary expectations?If you are asked this at the outset, it

18、/s best to say, “Why don/t we discuss salary after you decide whether I/m right for the job? “But if the interviewer asks this after showing real interest in you, speak up. She or he will probably try to meet your price. If you need a clue of what to ask for, say, “ Can you discuss your salary range

19、 with me?“13. What would you do if?This question is designed to test your reposes. For example: “What would you do if your computer broke down during an audit?“ Your answer there isn/t nearly so important as your approach to the problem. And a calm approach is best. Start by saying, “One thing I mig

20、ht do is “ Then give several alternative choices.14. What type of position are you interested in?Job titles and responsibilities vary from firm to firm . So state your skills instead, such as “I/m good at figure work,“ and the positions that require these skills , such as “accounts payable.“15. Tell

21、 me something of yourself.Say you/ll be happy to talk, and ask what the interviewer wants to know. If this point is clarified, respond. If not, tell why you feel your skills will contribute to the job and the organization. This question gives you a great opportunity to sell yourself.16. Do you have

22、any questions of the organization or the job?Employers like a candidate who is interested in the organization. so this is a perfect time to convey your interest and enthusiasm.三、自我介绍I am 24 years old, graduated from the Suzhou Top Institute of Vocational and Technical Information, is a cheerful char

23、acter of the girls like to listen to music, singing also available on the Internet after graduation in the child group had four members on the product packaging, because we feel that there is no development the future, so resigned, and later in the relatives of the sports lottery sales points to hel

24、p the 2 months of the lottery, is still learning accounting, want to go to a drunken crown hotel is a five-star value which is conducive to the development of public relationsGood morning/afternoon everyone! Its really nice to meet you all here. Let me introduce myself first. My name is XXX. Im grad

25、uated from Guilin Traveling College。 Im 22 years old now and my hobbies are playing basketball and playing badminton. During the school year, I joined Tourist Association. Because of this, I improved greatly on my communication ability. Im an outgoing, honest, responsible, and warm-hearted person. I can adapt different environments quickly. I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance. Fianlly, I hope your hotel can become the best one among hotel industry。 Thanks for your time.

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